Smarter Network Monitoring. Smarter Operational Analytics. Smarter IT Ops.

Splunk IT Service Intelligence (ITSI) is a next-generation network traffic monitoring and analytics solution that uses machine learning and event analytics to align IT and the business through actionable insights.

  • Delivers a central, unified view of critical IT services for powerful, data-driven monitoring
  • Maps critical services with KPIs to easily pinpoint what matters most
  • Uses artificial intelligence and machine learning to detect patterns, dynamically adapt thresholds, highlight anomalies and pinpoint areas of impact
  • Provides business and service context to prioritize incident investigation and triage
  • Supports drill downs to rapidly troubleshoot outages and service degradations and fix what’s broken
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  • Product Brief Simplify Service Monitoring With Data-Driven Analytics
  • Video
    Data-Driven Service Intelligence
  • Technical Brief Make Your IT Service Smarter
  • White Paper Embracing The Strategic Opportunity of IT
  • Web Page Reimagining IT With Splunk and the Enterprise Machine Data Fabric
  • Quick Start Bundle Splunk Quick Start for Service Intelligence

Artificial Intelligence and Machine Learning in Splunk IT Service Intelligence

Puts the power of advanced statistical algorithms and analysis in your hands

  • Elicit patterns and real-time correlations to cluster relevant events and reduce event clutter
  • Identify anomalous conditions to address problems before they affect customers
  • Baseline normal operational patterns and adapt thresholds to changing behavior in real time


Learn how Artificial Intelligence for IT Operations (AIOps) can automate your data insights to drive better operational and business outcomes.

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Understanding Artificial Intelligence for IT Operations (AIOps)

Artificial intelligence is the brain of an intelligent IT operations. Powered by machine learning, it enables IT teams to automatically analyze large volumes of digital data—making it easier to solve hard problems.

Why Splunk IT Service Intelligence?

End-to-end visibility into operational health of critical IT and business services to simplify operations, prioritize problem resolution and enable analytics-driven IT.

puts everything in a business context

Puts Everything in a Business Context

Monitor business and service activity using metrics and indicators that are aligned with strategic goals and objectives.
brings all IT data together

Brings all IT Data Together

Easily consolidate data across diverse technologies and point tools for multi-dimensional analysis and simplified workflows.
Improves Service Operations with Machine Learning Image

Improves Service Operations with Machine Learning

Implicitly learn patterns, eliminate costly false alerts, identify anomalies and baseline normal operations by employing advanced analytics driven by machine learning.

Fast-track insights into technology domains

Eliminate the need for costly extensions or customizations and rapidly gain service-level insights with purpose-built modules.

Delivers Context for Incident Prioritization

Gain business and service context to prioritize events according to business needs, ensuring IT staff focuses on the right tasks at the right time.
flexible deployment options

Offers Flexible Deployment Options

Support data collection and deployment for on-premises, cloud and hybrid environments.
finds problems faster

Finds Problems Faster

Simplify and speed up troubleshooting by collecting and correlating metrics and events across the service stack to discover hidden drivers of service disruption.
quickly deploy within days not months

Deploys Within Days, Not Months

Install quickly, connect to any data source effortlessly and begin interacting with the data immediately.

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