Simplifying Service Delivery

Communications service providers (CSPs) operate some of the largest IT and network operations in the world. With converged services, device proliferation and new competitors, today's CSPs are investing in their infrastructures and developing innovative applications, all of which is adding to management complexity.

Splunk® software can help you:

  • Accelerate service provisioning and delivery
  • Improve customer experience
  • Accelerate delivery of new products and services
  • Improve security posture and reduce fraud

Monitor. Resolve. Accelerate.

Splunk software can index machine data generated across the entire service delivery platform (SDP) to help CSPs effectively manage their network operations.

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Monitor Activations in Real Time

CSPs can effectively monitor their network infrastructures to proactively resolve problems, ensure consistent delivery of services and accelerate the introduction of new products.
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Detect Network Abusers and Prevent Fraud

Detect fraudulent activity as it occurs by correlating information across different types of machine data such as firewall, intrusion detection systems (IDS) and IP addresses, network traffic data, content delivery and network data.
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Proactively Resolve Customer Issues

Correlate structured, unstructured and semi-structured data to gain new insights and proactively monitor and resolve customer issues across Internet, voice and data services.

Strengthen Your Security Posture

Secure subscriber information across devices and services. Collect and index machine data to support ad hoc reporting and the real-time monitoring of incidents to give security teams new levels of visibility and intelligence.

Drive Higher Monetization

Understanding customer usage of content and services help CSPs drive higher monetization. But digital downloads, ad hoc and subscription pricing models, bundled services and mobile device purchases can add up to a sizable billing and reconciliation challenge. Splunk can help CSPs reconcile all these transactions by using machine data from a variety of systems to quickly and accurately capture more revenue.

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Splunk Customers

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